Rural Hospital Uses eEmergency Technology to Give Patients Specialized Care

Rural Hospital Uses eEmergency Technology to Give Patients Specialized Care

In an emergency, every second counts.

“By the time I got into the ER they were already holding up the EKG to the television and the doctor in South Dakota was looking at it,” says Neodesha resident Carol Bramhall.

And at the touch of a button…

“Avera eEmergency this is Teresa,” says a voice over the intercom, help was on its way for Carol’s husband Dan who was having a stroke.

“This is Matt at Wilson Medical Center, I was going to see if I could get a consult,” says the ER Director.

While nurses ran tests on her husband…a board certified physician at a central hub in South Dakota was guiding them along the way from a television screen.

“They had his blood work, they had his cat scan, they looked at everything and so they kind of conferred with the nurse practitioner,” Carol says.

For doctors eEmergency provides them with a second set of eyes and ears while streamlining access to specialized care.

“They can give us that second opinion. They can help with interpretation of test results, EKGs, X-rays, they can help with consultation on how to manage a particular problem,” says Dr. Amy Cunningham.

The technology comes at no extra cost to patients and could even save them money. Instead of being transferred out of the hospital for more specialized care in Wichita, many can receive the same level of care closer to home.

Dr. Cunningham says, “It seems a real benefit for our physicians because it does cut down on those late night calls because we can use the eEmergency and it gives extra confidence to our mid-level providers and to our community that we have immediate access to specialty expertise care.”

And for carol and her husband Dan it made all the difference.

“I think we had probably the best care that we could of have, even in a larger city. I think, just because of eEmergency.”

Doctors at Wilson Medical Center have been using the Avera eEmergency services for about four months now, and say among many things it’s helped them to make transfer assessments, behavioral health assessments, and even helped complete paperwork.