Protecting online customers

Ogre's Lair Staff Discusses Online Purchases

PITTSBURG, Ks. – According to a new report by the Better Business Bureau, online shoppers around the world spent more than 3.5 trillion dollars in 2019, but that’s nothing compared to 2020.

“It’s already surpassed the numbers from last year, and we’re only in November. We’ve got a whole nother month, and we’ve got Black Friday and Cyber Monday coming up,” said Stephanie Garland with the Better Business Bureau.

But that increase in online shopping means an increase in online scams, and our neck of the woods is no exception.

“We’re also seeing a surge in online purchase scams that are happening right now in this area, the 4-State area, due to the pandemic,” said Garland.

Ogre’s Lair is a card and collectible shop in Pittsburg that just started selling Magic: the Gathering cards online about a month ago. Rare cards can go for a high price, so this shop teamed up with,  a website that verifies sellers and protects buyers with a money-back guarantee.

“I use it personally and I think it’s the best way to buy cards online. The customer review system is great and you can see their entire order history also,” said Slade Owen, the Ogre’s Lair card specialist.

Ogre’s Lair staff says things have gone smoothly in their first month of online sales and they’re hoping to expand to other selling sites, but only ones with built-in protections for both buyers and sellers.

“We’re trying to do eBay and Etsy right now for our other stuff on the shelf,” said Owen.