City of Neosho to resume pre-covid billing procedures

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NEOSHO, Mo. – The City of Neosho will soon re-institute regular city billing operations.

On March 16, 2020, the City announced that it would suspend municipal water disconnects for the remainder of March in response to the COVID-19 pandemic, to encourage good hygiene practices recommended by the CDC.

Officials also temporarily waived processing fees for online payments to limit the need for in-person payments.

With the reopening of Missouri and Neosho, City officials say it’s necessary to re-institute regular city billing operations.

The City of Neosho will continue to waive the online credit card surcharge fees through the remainder of May 2020. Officials say beginning June 1, 2020 Credit Card fees will no longer be waived for online payments and payments via phone have been discontinued.

Water Service disconnects will resume May 22, 2020 for past due accounts. Customers who have not paid January and February bills or have not contacted City Hall Billing Department for a payment arrangement will be disconnected May 26, 2020.

Residents and business with questions can call and speak to the City of Neosho Billing Department at 417-451-8060 or 417-451-8010, Monday-Friday, 8:30 AM – 4:00 PM.